Question 1

What does ONYX do?

Accepted Answer

ONYX is a focused BlueSky post scheduler and AI writing assistant. You connect your BlueSky account, drop in a topic, and ONYX drafts posts in your voice. You can schedule them, publish immediately, attach images, write threads, and track engagement — all from one clean dashboard.

Question 2

Is ONYX only for BlueSky?

Accepted Answer

Yes. ONYX is intentionally BlueSky-only so the product stays sharp and reliable instead of spreading thin across networks. If BlueSky is your home, ONYX is built for you.

Question 3

Do I need a paid plan to start?

Accepted Answer

No — the Free plan is permanent: 5 posts a month, 1 BlueSky account, image uploads, and the full scheduling calendar. No credit card required. Upgrade to Pro ($7/mo) when you want unlimited posts and the full feature set.

Question 4

Is my BlueSky account safe with ONYX?

Accepted Answer

ONYX uses a BlueSky app password — not your real password. You create it in BlueSky settings, it can't change your password or email, and you can revoke it any time with one click. We encrypt it with AES-256-GCM and never log it.

Question 5

How much does Pro cost?

Accepted Answer

Pro is $7 per month. That's it — flat rate, no per-post fees, no surprise charges. You get unlimited posts, AI Voice drafts in your style, the AI thread generator, analytics plus the insights suite, and priority email support.

Question 6

Do you offer a refund?

Accepted Answer

Yes. First-time Pro subscriptions come with a 14-day money-back guarantee. If Pro isn't right for you, email support@onyxhq.us within 14 days of your first charge and we'll refund it — no questions, no friction.

Question 7

Can I cancel at any time?

Accepted Answer

Absolutely. Cancel inside Settings → Billing or by emailing support@onyxhq.us. Your access continues to the end of the billing period, and we don't lock your data behind cancellation.

Question 8

How does the AI write in my voice?

Accepted Answer

ONYX studies your past public BlueSky posts — your rhythm, the words you reach for, your typical post length — and uses that as a stylistic guide for new drafts. You give it a topic, it returns 5 drafts that sound like you wrote them.

Question 9

What's the post character limit?

Accepted Answer

BlueSky's hard limit is 300 characters per post. The ONYX composer shows a live count and turns the counter red if you go over so you can trim before publishing. Longer text can auto-split into a thread.

Question 10

Can I delete my account?

Accepted Answer

Yes. Email support@onyxhq.us with the subject 'Delete account' from the email you signed up with. We process deletion requests within 30 days — usually much faster. Deletions are permanent.

Frequently asked questions

Getting started

Pricing & billing

AI voice & drafting

Scheduling & publishing

Account & data

Support

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